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Privacy Policy

Last Updated: 14 June 2026

Verohi Creations ("Verohi", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when you visit our website, place an order, contact us, or interact with our services.

By providing your information through our website, placing an order, contacting us, or otherwise interacting with Verohi Creations, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

To process and deliver orders, we may collect:

  • Full Name

  • Mobile Number

  • Email Address (where provided)

  • Billing Address

  • Shipping Address

We may also collect information you voluntarily provide when contacting us through email, WhatsApp, social media, contact forms, reviews, feedback, or customer support requests.

In addition, our website may automatically collect limited technical information such as browser type, device information, IP address, and website usage data for security, analytics, and website performance purposes.

2. Why We Collect Your Information

We collect and use information only for legitimate business purposes, including:

  • Processing and fulfilling customer orders

  • Delivering products to customers

  • Providing order updates and customer support

  • Managing returns, replacements, refunds, or complaints

  • Communicating with customers regarding their purchases

  • Improving website performance and customer experience

  • Preventing fraud, misuse, or unauthorized activities

  • Maintaining business and transaction records

  • Complying with legal, taxation, accounting, and regulatory requirements

We collect only the information reasonably necessary for these purposes.

3. Sharing of Information

We do not sell, rent, or trade customer personal information.

We may share information only when necessary with:

  • Payment service providers

  • Courier and logistics partners

  • Technology and website service providers

  • Government authorities or law enforcement agencies where required by applicable law

Such sharing is limited to information necessary to provide services, complete transactions, comply with legal obligations, or operate our business.

4. Payments

Payments made through our website may be processed by trusted third-party payment providers.

Verohi Creations does not store complete credit card details, debit card details, CVV numbers, UPI PINs, passwords, or other sensitive payment credentials on its own systems.

Payment transactions are governed by the privacy and security practices of the respective payment service providers.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

  • Ensure proper website functionality

  • Improve website performance

  • Understand website usage patterns

  • Enhance security and user experience

Users may choose to disable cookies through their browser settings. Certain website features may not function properly if cookies are disabled.

6. Data Retention

We retain customer information only for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business records

  • Meet legal, accounting, taxation, or regulatory obligations

  • Resolve disputes and prevent fraud

When information is no longer required, we take reasonable steps to securely delete or remove it.

7. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorised access, disclosure, misuse, alteration, or loss.

While we strive to protect customer information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Your Rights

Subject to applicable law, you may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Updating of incomplete information

  • Deletion of personal information where legally permissible

  • Withdrawal of consent previously provided

  • Information regarding how your personal information is being used

To exercise any of these rights, please contact us using the details provided below.

9. Withdrawal of Consent

Where personal information is processed based on your consent, you may withdraw your consent at any time by contacting us.

Withdrawal of consent will not affect any processing carried out before such withdrawal.

Please note that withdrawing consent may limit our ability to process orders, provide support, or offer certain services.

10. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

Verohi Creations is not responsible for the privacy practices, content, or policies of third-party websites. Users should review the privacy policies of such websites before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be published on this page along with the revised "Last Updated" date.

12. Contact Us

For questions regarding this Privacy Policy, requests related to your personal information, correction requests, deletion requests, withdrawal of consent, or privacy concerns, please contact:

Verohi Creations

Email: verohicreations@gmail.com

WhatsApp: +91 7416891918

Address: Verohi Creations, Moti Nagar, Erragadda, Hyderabad, Telangana 500018, India

We will make reasonable efforts to respond to privacy-related requests within a reasonable timeframe.